Privacy Policy

Last updated: July 2025

My Chosen Family handles sensitive personal information. We take your privacy seriously and will never sell, rent, or misuse your data. Ever.

Who we are

My Chosen Family operates the website my-chosen-family.com and the My Chosen Family application. We connect people seeking emotional family support with vetted, caring individuals who provide that support.

Questions: privacy@my-chosen-family.com

What information we collect

Your name and email address when you join our waitlist
Information you provide when applying to be Family Support
Account information when you create a profile
Messages and communications within the platform
Payment information processed securely through Stripe

How we use your information

To send you waitlist updates and launch notifications
To match you with appropriate Family Support members
To process payments securely
To keep the platform safe for all members
To improve our services

Sensitive information

We understand that many of our members share deeply personal information about grief, family trauma, mental health, and identity. This information is treated with the highest level of care and confidentiality. We do not share your personal story with any third party, advertiser, or researcher without your explicit consent.

Who we share information with

Your chosen Family Support member (limited to what you choose to share)
Supabase — our secure database provider
Stripe — our payment processor
Law enforcement if required by law to prevent serious harm

We do not sell your data. We never will.

Your rights

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your account and data
Withdraw consent at any time

Email: privacy@my-chosen-family.com

Data security

We use industry-standard encryption and security practices. All communications are encrypted. Payment information is handled entirely by Stripe and never stored on our servers.

Children

My Chosen Family is intended for adults aged 18 and over. We do not knowingly collect information from anyone under 18.

Changes to this policy

We will notify you of significant changes by email and by updating this page.